Privacy Policy

1. Introduction

At Eric Zou & Associates, we respect your privacy and are committed to protecting the personal information of clients, potential clients, and visitors who interact with our website and services. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you use our website or interact with our services.

2. Information We Collect

We may collect personal information from you in the following ways:

• Information You Provide to Us:

  • Contact Information: Such as your name, email address, phone number, and address.
  • Feedback or Correspondence: Information you provide when you contact us with questions, feedback, or other communication.
  • Marketing Information: Preferences for receiving communications about our services, events, and updates.
  • Other Information: Any additional information you choose to provide when interacting with our services or website.

• Information from Third Parties:

  • Social Media Information: We may receive personal information from social media platforms when you interact with our pages or posts, depending on your privacy settings on those platforms.
  • Other Sources: Information from third parties, such as analytics providers or public sources, to enhance our services.

• Automatic Data Collection:

  • We, along with our service providers, may automatically log information about your interaction with our website, including:
  • Device Data: Information about your computer or mobile device, such as the operating system, browser type, IP address, and location.
  • Online Activity Data: Details of your website interactions, such as pages viewed, time spent on pages, and navigation paths.

To collect this information, we use various tools, including:

• Cookies: Small text files stored on your device to help remember your preferences and improve your browsing experience.
• Local Storage Technologies: Such as HTML5, for storing information locally on your device.
• Web Beacons: Also known as pixel tags, used to track your interaction with our emails and website content.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

• To Provide and Improve Our Services: To offer real estate services, improve website functionality, and tailor our services to your preferences.
• Communication: To communicate with you about our services, including sending updates, marketing materials, and responding to your inquiries.
• Legal Compliance: To comply with legal requirements, respond to legal requests, and enforce our terms and policies.
• Marketing and Analytics: To send you marketing communications if you have opted in and to analyze website usage to improve our services.
• Fraud Prevention and Safety: To protect against fraud, unauthorized transactions, and other liabilities.

4. How We Share Your Personal Information

We do not sell your personal information to third parties. However, we may share your personal information under the following circumstances:

• Service Providers: We may share your information with service providers who perform functions on our behalf, such as hosting, analytics, and email delivery.
• Professional Advisors: We may disclose your personal information to legal, financial, and other advisors when necessary.
• Legal Requirements and Protection: We may share your information as required by law or to protect our rights, privacy, safety, or property, as well as that of others.
• Business Transfers: In the event of a sale, merger, or other transfer of our business assets, your personal information may be included in the transferred assets.

5. Your Privacy Choices

You have the following choices regarding your personal information:

• Cookie Management: You can set your browser to reject cookies or to alert you when cookies are being sent. However, some website features may not function properly without cookies.
• Marketing Opt-Out: You can opt out of receiving marketing communications by contacting us directly or using the opt-out mechanism provided in the emails.
• Access and Correction: You may request access to or correction of your personal information by contacting us.

6. Security

We use various technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children

Our services are not intended for use by individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at: